A Trusted Company
A Service Provider You Can Trust
One of our greatest strengths is building strong, mutually beneficial alliances with our clients. We have relationships with more than 4,000 resorts worldwide. Additionally, these relationships are longstanding, with a retention rate of 97 percent.
We are committed to being a full-service, single source service provider for our clients’ needs. In addition, our dedicated client servicing teams are known for their skills, integrity and passion. Our staff have a thorough understanding of not just our business but also our clients’ businesses and can help find unique and innovative ways to add value to any project or operation.
- Through our ‘Count On Me!’ service promise, RCI employees around the world are trained to go above and beyond to deliver great holiday experiences to our customers.
- Expert call centre servicing by skilled and knowledgeable guides devoted to fulfilling holiday exchange, rental and cruise experiences throughout our global call centre network.
- As an industry leader, we work closely with associations around the world to continually set new benchmarks of standards in the holiday industry, including:
- American Resort Development Association (ARDA)
- Resort Development Organisation (RDO)
- The Association of Timeshare Owners Commitees (TATOC)
- All India Resort Development Association (AIRDA)
- Vacation Ownership Association of Southern Africa (VOASA)
- Mexican Association of Tourism Developers (AMDETUR)
- Canadian Resort Development Association (CRDA)
- Australia Timeshare and Holiday Ownership Council (ATHOC)
- Caribbean Association of Resort Developers (CARD)
to continually set new benchmarks of standards in the holiday industry.